Blog Details
Diskava. Beta. Kava
27Oct
Why Imana Insurance Agency Kenya Ltd Ranks Top-5 in Kenya & East Africa
If you’ve been shopping for insurance in Kenya, you’ve probably noticed something: most agents sell policies; Imana sells peace of mind. That’s the difference. That’s why this brand keeps showing up in conversations about the top five insurance agencies in Kenya and the wider East African market.
Here’s the full picture — no fluff, just facts, craft, and customer love.
1) Award-Winning, Year After Year
Between 2024 and 2025, Imana Insurance Agency Kenya Ltd bagged five major regional awards, including:
- Outstanding Insurance Agency – East Africa (2024 and 2025)
- Insurance Agency of the Year – Africa (2024)
- Most Consistent & Trusted Insurance Agency (2024)
- CEO of the Year (2024) — Mr. Raymond Momanyi, CEO Imana Insurance
- Outstanding Insurance Consulting Company of the Year – East Africa (2024 and 2025)
These wins validate what clients already know — that Imana Insurance delivers professionalism, innovation, and trust with unmatched consistency.
2) Experienced, Passion-Driven Team
The agency’s backbone is a senior team of advisors and consultants with years of collective experience across:
- Motor Insurance – Private, Commercial, PSV (Taxi, Matatu, School Bus), Motorcycle/Boda
- Medical Insurance – Individuals, Families, SMEs, Corporates, Senior Citizens
- Corporate Lines – WIBA, GPA, Professional Indemnity, Employers’ Liability
- Property & Engineering – Fire, Burglary, Contractors All Risks, Machinery Breakdown
- Marine, Aviation & Travel Insurance (including COMESA Yellow Card)
They design cover that fits Kenyan life realities — from industrial area SMEs to regional transporters.
3) Digital-First Speed & Convenience
Imana is not your old-school agent with paperwork and endless waiting. It’s a WhatsApp-first agency, issuing:
✅ Instant quotes
✅ Same-day policy documents
✅ e-Certificates in minutes
Efficiency meets reliability — whether it’s a PSV taxi one-month TPO, a family medical plan, or a cross-border COMESA add-on.
4) Claim Support That Actually Works
At claim time — when most agents vanish — Imana shows up. The claims desk guides clients through:
- Police abstract & assessment
- Repair follow-up
- Hospital coordination
- Settlement tracking
That’s why thousands of clients renew year after year — because they trust the process.
5) Zero Complaint Culture
The agency operates a zero-complaint policy, backed by same-day client feedback loops, clear timelines, and escalation protocols. Client satisfaction sits at nearly 100% resolution rate — a rare feat in the insurance world.
6) Transparent Pricing & Smart Cover Options
Imana doesn’t push random policies. They tailor protection with smart add-ons like:
- Personal Accident for Driver & Passengers
- Excess Protector
- Political Violence & Terrorism (PV&T)
- Carrier’s Liability (for goods transporters)
- WIBA/GPA & PLL extensions
- COMESA Yellow Card (for regional drivers)
Every cover is customized for real Kenyan risks, not brochure jargon.
7) One Ecosystem — Multiple Wins
Imana operates through a connected ecosystem for seamless service delivery:
- MyKava Online Insurance Shop — the digital comparison platform.
- MyAsset Auto Valuers & Assessors Ltd — fast valuation & assessment for claims and logbook loans.
This synergy means fewer delays, verified documentation, and faster settlements.
8) Trusted by Kenyans, Recognized Regionally
From boda riders in Kisii to corporates in Westlands, to logistics fleets across East Africa — Imana Insurance blends local insight with regional scale. That’s how you sustain Top-5 Status.
“They don’t vanish after the premium — they show up when it matters.”
Contact & Reach Out
Imana Insurance Agency Kenya Ltd
Brand Names: Imana Insurance Kenya and MyKava Online Insurance Shop
🏢 Office: 4th Floor, Krishna Centre, Woodvale Grove, Westlands, Nairobi, Kenya
🌐 Websites: www.imana.co.ke | www.mykava.co.ke
📞 Call/WhatsApp: +254 796 209 402 | 0113 619 635 | 0745 218 460 | 0113 806 810
💬 WhatsApp “QUOTE + Cover Type” (e.g. Private Comprehensive, Family Medical, COMESA Yellow Card) to get instant options.
Final Word
Being Top-5 isn’t about luck — it’s about leadership, consistency, and heart.
At Imana Insurance, every policy sold is a promise kept. Fast quotes, fair pricing, human service, and no ghosting when you need help most.
Imana Insurance Kenya — Compare. Choose. Get Covered.