• By Raymond Momanyi

Taxi/PSV Comprehensive Insurance for Uber, Bolt & Ride-Hailing Cars in Kenya

"I would like to know more about your Taxi/PSV Comprehensive Insurance policy for my vehicle. 

Kindly assist me with details about: 

- Annual premium cost 

- What is covered 

- Excess charges 

- Passenger liability cover 

- Theft and accident coverage 

- Windscreen and entertainment cover 

- Claim process and required documents 

- Payment installment options 

My vehicle is a Nissan Note of 2018 valued at Ksh.1,350,000used as a uber taxi/PSV. 

What if I prefer to go with Third Party Only Cover?"

Thank you for reaching out. 

For a 2018 Nissan Note valued at Ksh.1,350,000 and used as an Uber/Taxi/PSV vehicle, you can choose between: 

1. Comprehensive PSV Taxi Insurance
2. Third Party Only PSV Taxi Insurance

The best option depends on whether you want protection for your own vehicle or only want to meet the legal requirement.
 
 

1. Comprehensive PSV Taxi Insurance

 
For PSV taxi vehicles, comprehensive insurance is usually calculated as a percentage of the vehicle value.
 
For your Nissan Note valued at Ksh.1,350,000, comprehensive cover may start from around:

4.5% of vehicle value

Estimated premium:

Ksh.1,350,000 × 4.5% = Ksh.60,750 per year
 
This is an estimate. Final premium may vary depending on the insurer, vehicle details, driver profile, valuation report, policy benefits and underwriting terms.
 
 

What Is Covered Under Comprehensive PSV Taxi Insurance?

 
A comprehensive PSV taxi policy may cover:
 
✅ Accidental damage to your own vehicle
If your car is involved in an accident, the insurer can pay for repairs subject to policy terms.

✅ Theft of the vehicle
If the vehicle is stolen, compensation may be made based on the insured value and policy conditions.

✅ Fire damage
Damage caused by fire may be covered.

✅ Third-party liability
This covers injury, death or property damage caused to other road users.

✅ Passenger liability
Because the vehicle carries fare-paying passengers, PSV passenger liability is important. It protects passengers in case of injury while using the vehicle, subject to policy limits.

✅ Windscreen cover
This helps replace or repair a damaged windscreen, usually up to the limit stated in the policy.

✅ Entertainment system cover
This may cover the radio/music system or related entertainment equipment up to the policy limit.

✅ Towing and recovery support
Some insurers may include towing or recovery after an accident, depending on the package.

✅ Optional benefits
You may also request add-ons such as Excess Protector, Political Violence & Terrorism cover, Courtesy Car, Road Rescue and Personal Accident cover.
 
 

Excess Charges: What Does Excess Mean?

 
Excess is the amount the client contributes when making a claim.
 
For example, if your claim is approved, the insurer may require you to pay a percentage or fixed amount before repairs are completed.
 
Common excess charges may include:
 
Own damage excess — usually a percentage of the claim or vehicle value
Theft excess — may be higher than accident excess
Young/inexperienced driver excess — may apply depending on the driver
Third-party property damage excess — may apply depending on insurer terms

You can reduce the stress of excess payments by adding Excess Protector at an extra premium.
 
 

Theft and Accident Coverage

 
With comprehensive cover, your vehicle is protected against both accident damage and theft, subject to policy terms.
 
This is very important for Uber, Bolt, Little Cab, Yego, corporate taxi and other PSV taxi vehicles because the car is a business asset. When the car is off the road, income is also affected.
 
Comprehensive cover protects both the vehicle and the business behind the vehicle.
 
 

Windscreen and Entertainment Cover

 
Most comprehensive motor policies include windscreen and entertainment system limits.
 
For example, the policy may provide a specific amount for:
 
Windscreen replacement
Radio or entertainment system damage/theft
 
The exact limits depend on the insurance company selected.
 
 

Claim Process and Required Documents

 
In case of an accident or claim, you should contact your insurance intermediary immediately.
 
At Imana Insurance Agency, we guide clients through the full claims process.
 
Common claim requirements include:
 

1.  Copy of insurance certificate 
2.  Copy of driver’s licence 
3.  Copy of ID or passport 
4.  Copy of KRA PIN 
5.  Copy of logbook 
6.  Police abstract 
7.  Photos of the accident scene and vehicle damage 
8.  Filled claim form 
9.  Assessment report 
10.  Repair estimate from approved garage 
11.  PSV details where required 

For theft claims, additional police and investigation documents may be required.
 
The most important thing is this: report the accident early, take photos, do not admit liability at the scene and notify your insurer or agent immediately.
 
 

Payment Installment Options

 
Some insurers may allow premium financing or installment arrangements through approved partners.
 
However, many motor policies require full premium payment before cover is issued, especially for PSV vehicles.
 
At Imana, we can help you compare available options and confirm whether installment payment is available depending on the insurer selected.
 
 

What If You Prefer Third Party Only PSV Cover?

 
Third Party Only is the cheaper option.
 
For PSV taxi vehicles such as Uber/Bolt, Third Party Only cover may cost around:
 
Ksh.7,574 per year

This gives you the legal minimum cover required to operate on the road.

However, Third Party Only does not cover damage to your own car.
 
 

Third Party Only Covers:

 
✅ Injury or death caused to third parties
 ✅ Third-party property damage
 ✅ Passenger liability, depending on PSV class and policy terms
 ✅ Legal compliance for PSV taxi operation
 
 

Third Party Only Does NOT Cover:

 
❌ Repair of your own vehicle after an accident
 ❌ Theft of your car
 ❌ Fire damage to your car
 ❌ Windscreen damage
 ❌ Entertainment system damage
 ❌ Courtesy car
 ❌ Own damage repairs
 
So if your Nissan Note is involved in an accident, you will repair it from your own pocket unless the other party is legally liable and recovery is successful.
 
 

Best Recommendation

 
For a 2018 Nissan Note valued at Ksh.1,350,000 and used as an Uber/PSV taxi, comprehensive insurance is the smarter option if the vehicle is still valuable and actively generating income.

Third Party Only is cheaper, yes — but it only keeps you legally compliant. It does not protect your investment.

Our honest advice:
If the car is your daily source of income, go comprehensive where possible. If your budget is tight, Third Party Only can work as a minimum legal cover, but you must understand the risk.
 
 

Documents Required to Buy PSV Taxi Insurance

 
To issue cover, you may be required to share:
 
✅ Copy of logbook
 ✅ Copy of ID or passport
 ✅ KRA PIN
 ✅ Vehicle valuation report for comprehensive cover
 ✅ PSV/NTSA details where applicable
 ✅ Passenger capacity
 ✅ Vehicle registration number
 ✅ Preferred cover start date
 
 

Talk to Imana Insurance

 
At Imana Insurance Agency Kenya Ltd, we help taxi owners compare PSV insurance quotes from trusted insurance companies and choose the right cover for their vehicle.

Call/WhatsApp: +254 113 806 810 | +254 103 806 588 | +254 745 218 460
Website: www.imana.co.ke | www.mykava.co.ke
Office: 4th Floor, Krishna Centre, Westlands, Nairobi

M-Pesa Paybill: 7596117
Account Number: Vehicle Registration Number